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Anonymous's avatar
Anonymous
Not applicable
3 years ago

Gateway 500 error

In the last couple of days I kept receiving a refresh error from one of my datasets.

I'm using both types of gateways.

All the data sources are verified and online. But when I try to add a new source - I get a 500 error. Screens attached 

 

 

3 Replies

  • Not enough information is shown to allow for a guess.  But as  a general comment you don't want to use file data sources.  Would be better if you switch to folder sources.

    • Anonymous's avatar
      Anonymous
      Not applicable

      What additional information would help to make an attemot to solve the problem? 

      Using folders as sources for all the data is not feasible in my model.
      I'm using folders as sources for daily created files.
      Dimensions and bulky data files (txt or csv) I address directly. Some data is imported directly from SQL server. 

      In gateway settings the root folder with all the data is active.

      All worked fine until last week.