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New Member

4 years ago

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Failed to create gateway.

Hello! All my data refresh failed today so I checked the gateway, it says it is configured correctly but the gateway is unreachable due to local network connectivity problems. So I followed some of ...

Gateway Configuration

v-luwang-msft
4 years ago
Hi CLAREWT ,

According to the official article，this error could be due to proxy configuration issues. The gateway log provides additional details for troubleshooting. For more information, see Configure proxy settings for the on-premises data gateway.

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Best Regards

Lucien

edhans

Community Champion

4 years ago

Do you have the correct ports open? Adjust communication settings for the on-premises data gateway | Microsoft Docs

Do you have permissions to create a gateway? It has to be grandted by the Power Platform admin, not the Power BI Admin, in the Power Platform adminstration center.

Have you tried the troubleshooting steps? Troubleshoot gateways - Power BI | Microsoft Docs

If all else fails, contact MS Support. It may be a particular issue and they can get your logs and help you trouble shoot. Support | Microsoft Power BI

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Failed to create gateway.

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