Facing some issues in Schedule Refresh

[Santhosh18]

I published a Power BI report from Desktop to the Service, set up a scheduled refresh, and updated it to follow UAE timings. For me, the report is refreshing daily and shows the correct daily date updates. However, for other users in the workspace, the data is not refreshing automatically as expected.

For example, if the date filter is set to "Today" (01/28/2025), it works correctly for me. But for workspace users, if they set a filter to display data from December 1st, 2024, to December 31st, 2024, the filter remains stuck on the previous data, and they have to manually update the filter to see the latest data.

I’ve already updated the Power BI regional settings to UAE and scheduled the refresh with UAE timings. Will this resolve the issue, or do I need to check any additional options to fix it?

[Idrissshatila]

HEllo @Santhosh18 ,

yes, the filters are taken as per each user, so that everyone when they open the see their applied filters.

one thing they can do is that they click the reset filter button when they open the report so that it reset the filters to the default.

the reset button is the one in green.

[nilendraFabric]

Hello @Santhosh18 

Please Double-check that the time zone settings are consistent across all user accounts and the Power BI service

Try republishing,Sometimes, simply republishing the report from Power BI Desktop can resolve refresh issues

Last thing , Advise users to clear their browser cache or try accessing the report in a private/incognito browsing session

Thanks