Forum Discussion

Azunai's avatar
Azunai
Icon for Advocate I rankAdvocate I
9 years ago

Extended Pro Trial - no notification

Dear all,   Accodring to this article, I and my collegues are eligible for power bi extended pro trials (if I understand requirements correctly) because our accounts were registered before May 2, 2...
Need Help
swise001's avatar
swise001
Icon for Continued Contributor rankContinued Contributor
9 years ago

Same here... I expected to receive the notification on June 1st, but I instead received it on Saturday June 3rd.  Other eligible users in my organization have not received the pop-up at all.  

 

It is unclear why all notifications were not received on the same day and when all eligible users should expect to receive it by.  This is causuing confusion as many users think they are not eligible when they are and they are losing access to shared dashboards.  

  • Anonymous's avatar
    Anonymous
    Not applicable
    9 years ago

    Same here, we have a lot of cases where the users had a free licences and hve not been offered the extenstion. This is critical for us. Please help

     

    • v-huizhn-msft's avatar
      v-huizhn-msft
      Icon for Microsoft Employee rankMicrosoft Employee
      9 years ago

      Hi Anonymous, Azunai, swise001, Anonymous,

      Please share your Power BI accounts, We can send the accounts to related team to have a check on them.

      Best Regards,
      Angelia

      • Anonymous's avatar
        Anonymous
        Not applicable
        9 years ago

        Thank you - I have sent you some examples and our domain via private message.  Please could you let me know a rough idea of when this might be rectified?  It is causing significant issues in our organisation and it is possible that users will click on the 60day trial by accident, invalidating the 12 month trial they need.


        Thank you