Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

The ultimate Microsoft Fabric, Power BI, Azure AI & SQL learning event! Join us in Las Vegas from March 26-28, 2024. Use code MSCUST for a $100 discount. Register Now

Reply
powerbiwork
Helper I
Helper I

Exporting to PPT/PDF error

Hi, 

 

We've been having issues exporting to PowerPoint and PDF. Tried again later and have multiple people try it and we still have the same error. Any help would be greatly appreciated.

 

Thank you 

powerbiwork_0-1643051221404.png

 

1 ACCEPTED SOLUTION
v-yalanwu-msft
Community Support
Community Support

Hi, @powerbiwork ;

Currently, there are several know issue on exporting report to PDF/PPT. Fix will be available in production environment recently.

  • If you have blank pages in your report, you might experience issue while exporting reports to PPT and PDF.(ICM 285199713)
  • You might experience issues with exporting report to PPT/PDF, this issue happens particularly when a customer's report visual has many-to-many relationship or if visual contains one or more filters with deleted columns, type mismatches, or other breaking modeling changes. Exports fails only if conditions match.(ICM 280467601)

Best Regards,
Community Support Team_ Yalan Wu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

4 REPLIES 4
v-yalanwu-msft
Community Support
Community Support

Hi, @powerbiwork ;

Currently, there are several know issue on exporting report to PDF/PPT. Fix will be available in production environment recently.

  • If you have blank pages in your report, you might experience issue while exporting reports to PPT and PDF.(ICM 285199713)
  • You might experience issues with exporting report to PPT/PDF, this issue happens particularly when a customer's report visual has many-to-many relationship or if visual contains one or more filters with deleted columns, type mismatches, or other breaking modeling changes. Exports fails only if conditions match.(ICM 280467601)

Best Regards,
Community Support Team_ Yalan Wu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

v-yalanwu-msft
Community Support
Community Support

Hi, @powerbiwork ;

I have also encountered this problem with other users. Here you can check the following points :
1.There are some considerations and limitations on exporting a report to PDF or PowerPoint.

Reports with more than 50 report pages currently can't be exported
Reports larger than 500MB currently can't be exported
Reports owned by a user outside your tenant can't be exported
Reports being exported to older versions of PowerPoint.
Reports that take longer than an hour to process.
Report pages that take longer than 6 minutes to load.

For more limitations, please refer to Export reports from Power BI to PDF and Export a report to PowerPoint and check your target report with it.

2. Secondly, does your model have a many-to-many relationship? If so, delete the relationship first and try exporting it again

3. This is a link to similar issues. I will keep an eye on it.

https://community.powerbi.com/t5/Issues/I-cannot-export-to-pdf-or-powerpoint/idi-p/2300534

 

Best Regards,
Community Support Team_ Yalan Wu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

powerbiwork
Helper I
Helper I

Hi @GilbertQ ,

 

I tried that as well still didn't work 😞

GilbertQ
Super User
Super User

Hi @powerbiwork 

 

I know that there were some issues with a few Power BI customers in Northern US, possibly you could wait a few hours, or you could log out and log back in and try again?





Did I answer your question? Mark my post as a solution!

Proud to be a Super User!







Power BI Blog

Helpful resources

Announcements
Fabric Community Conference

Microsoft Fabric Community Conference

Join us at our first-ever Microsoft Fabric Community Conference, March 26-28, 2024 in Las Vegas with 100+ sessions by community experts and Microsoft engineering.

February 2024 Update Carousel

Power BI Monthly Update - February 2024

Check out the February 2024 Power BI update to learn about new features.

Fabric Career Hub

Microsoft Fabric Career Hub

Explore career paths and learn resources in Fabric.

Fabric Partner Community

Microsoft Fabric Partner Community

Engage with the Fabric engineering team, hear of product updates, business opportunities, and resources in the Fabric Partner Community.

Top Solution Authors
Top Kudoed Authors