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Anonymous's avatar
Anonymous
Not applicable
6 years ago

Export Data with last firefox version not working

Hello,

 

I have dowload the last version of Firefox and i can't export the data from.

 

The pop up tells me : "Ok it's exported"

 

But in reality i got nothing. Can you help me on this ? Maybe i have to unlock something in firefox ? 

 

Regards,

 

7 Replies

  • What happens if you try another browser does it work?

    If it does work then there must be a new setting in Firefox (Which I do not know anything about)
    • Anonymous's avatar
      Anonymous
      Not applicable

      Hello,

       

      Thanks for your answer, it's working with Google Chrome but my final customer can't used it. So i'm stuck with firefox.

       

      Regards,

      • Icey's avatar
        Icey
        Community Support

        Hi Anonymous ,

         

        Please check if this works:

         

        Open browser developer tools and in the console set variable for event equal to undefined.

        event=undefined;

         

         

         

        Best Regards,

        Icey

         

        If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • Icey's avatar
    Icey
    Community Support

    Hi Anonymous ,

     

    Is this problem solved?

     

     

    Best Regards,

    Icey

    • Anonymous's avatar
      Anonymous
      Not applicable

      Hello, 

       

      Sorry i was on vacation,

       

      Thx for the help i will try to apply it

       

      I keep you inform

       

      Regards,

    • Anonymous's avatar
      Anonymous
      Not applicable

      Hello, 

       

      I'm hard stuck, i don't know houw can i modify the script. Do you have any tuto to recommand ?

       

      Thanks a lot

       

      Regards,

  • Dan_Cundy's avatar
    Dan_Cundy
    Frequent Visitor

    IceyWhat does setting the below actually do?

     

    event=undefined;

     

    I also have this issue and am investigating at the moment.