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Robert_T's avatar
Robert_T
Frequent Visitor
6 years ago
Solved

Error with Data Refresh in Online Service for Web API Data Source

When initating a data refresh for a particular dataset in the online Power BI service, the following error is returned after roughly 2 hours:   {"error":{"code":"ModelRefresh_ShortMessage_Processin...
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  • v-deddai1-msft's avatar
    v-deddai1-msft
    6 years ago

    Hi Robert_T ,

     

    You have touched the maximum refresh time of shared capacity. You can upgrade it to premium capacity. Or try to  optimize your data source to reduce data refresh.

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

     

    Best Regards,

    Dedmon Dai

     

v-deddai1-msft's avatar
v-deddai1-msft
Community Support
6 years ago

Hi Robert_T ,

 

You have touched the maximum refresh time of shared capacity. You can upgrade it to premium capacity. Or try to  optimize your data source to reduce data refresh.

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

Best Regards,

Dedmon Dai

 

  • DineiSilva's avatar
    DineiSilva
    Regular Visitor
    4 years ago

    Hi Robert_T, 

    Do you found some solution for your problem?
    I have the same problem and I not find any solution.

    The solution present here by Dedmon Dai, not solve in my case.
    I Didn't find another solution.

    Thank you for your attention.

    • Robert_T's avatar
      Robert_T
      Frequent Visitor
      4 years ago

      Hey DineiSilva, I ended up implementing a workaround whereby I broke up the dataset into multiple parts (~6) and performed separate parallel API calls for the different parts. I was not able to get the entire large dataset in a single call.

      • DineiSilva's avatar
        DineiSilva
        Regular Visitor
        4 years ago

        Thank you Robert_T for your answer.

        I needed change my data set, mainly the ordem of the Incremental refresh in the steps (Power Query). After this action, my issue was solve.

        Thank you again.

  • Addy2020's avatar
    Addy2020
    Helper I
    3 years ago

    Hi VDH ,

     

    If it has reached "maximum refresh time of shared capacity" than why the error message doesn't clearly mentions that. Why it leaves the user with incomplete information?

     

    Moreover, "Power BI limits datasets on shared capacity to 8 scheduled daily dataset refreshes." here user is facing issue even in the 1st attempt? It doesn't seems to be a License issue. Please explain.

     

    BTW, I'm also facing same issue for the 1st time in past 4 years.