Forum Discussion
GuidoMS
2 years agoHelper II
Error while refreshing from service
Hi! We are having a problem when trying to refresh our data set from power BI service. When we do it from desktop there's no error. Said dataset has data from our database (from created views...
- 2 years ago
We found the issue. We never stopped a second to check the basic configuration. The problem was the configuration of the ODBC where the Gateway is located.
Thanks!
ibarrau
2 years agoSuper User
Ok, now it sounds like there is a problem on the View you are getting from the source. You could refresh the view at Power Bi Desktop and check if it has data and how long it takes to know the timeout too.
But if it's coming blank, it sounds like a process on the backend was't ready or there is an issue with it.
Regards
GuidoMS
2 years agoHelper II
We found the issue. We never stopped a second to check the basic configuration. The problem was the configuration of the ODBC where the Gateway is located.
Thanks!