Forum Discussion
Error while refreshing from service
We found the issue. We never stopped a second to check the basic configuration. The problem was the configuration of the ODBC where the Gateway is located.
Thanks!
I am trying to answer with a new reply but i think i'm adding symbols that seem like HTML and my answer is getting erased.
We did a new test with trying to refresh from service a new dataset with only 1 table (the one referenced in the error)
We are getting an error that indicates that the table is empty. "there's no visible columns in the table and data cannot be queried" (translated from spanish). Pretty sure this is whats causing the error as it times out trying to read data thats apparently not there.
The thing is that the table HAS data and there are no transformations applied to it.
Any hint?
Ok, now it sounds like there is a problem on the View you are getting from the source. You could refresh the view at Power Bi Desktop and check if it has data and how long it takes to know the timeout too.
But if it's coming blank, it sounds like a process on the backend was't ready or there is an issue with it.
Regards
We found the issue. We never stopped a second to check the basic configuration. The problem was the configuration of the ODBC where the Gateway is located.
Thanks!