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Satish_Kumar's avatar
Satish_Kumar
Icon for Helper V rankHelper V
9 years ago

Error while connecting on Gateway

I am geeting an error while trying to connect my dataset to my premises gateway for scheduling.        
Need Help
GilbertQ's avatar
GilbertQ
Icon for Super User rankSuper User
9 years ago

Hi there,

 

I got the same error right now on my gateway and that is because I have shut down my Virtual machine where the On-Premise gateway is currentlty running.

 

I would ask to confirm that you can connect to the Power BI Service from the server where the On-Premise Gateway is installed?

As well as confirm that the screen does say connected and good to to?

Satish_Kumar's avatar
Satish_Kumar
Icon for Helper V rankHelper V
9 years ago

GilbertQ

Let me confirm i will back after some time with recent update regarding to this error.

  • v-sihou-msft's avatar
    v-sihou-msft
    Icon for Microsoft Employee rankMicrosoft Employee
    9 years ago

    Satish_Kumar

     

    As the error message said, the gateway is offline on the server that you have gateway installed. You just need to reopen the On-Premise Gateway and sign in with your account again on corresponding machine/server.

     

    Regards,

      • MSekhaolelo's avatar
        MSekhaolelo
        Frequent Visitor
        9 years ago

        Last refresh failed: Tue Feb 28 2017 09:33:04 GMT+0200 (South Africa Standard Time)
        There was an error in the data gateway.        Hide details

        Underlying error message:The server name provided doesn't match the server name on the SQL Server SSL certificate. Please see https://go.microsoft.com/fwlink/?LinkId=394782. (Source at zabrysvbiops01;EDW_ITO.)
        Underlying error code:-2147467259
        Microsoft.Data.Mashup.CredentialError.Reason:PrincipleNameMismatch
        Microsoft.Data.Mashup.CredentialError.DataSourceKind:SQL
        Microsoft.Data.Mashup.CredentialError.DataSourcePath:zabrysvbiops01;EDW_ITO
        Cluster URI:WABI-NORTH-EUROPE-redirect.analysis.windows.net
        Activity ID:ef6b1663-c4ea-466f-b05a-408e035640bc
        Request ID:28d6c104-8e63-443e-87bc-79e9088c8db7
        Time:2017-02-28 07:33:04Z

         

         

        How do I solve this error