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Anonymous's avatar
Anonymous
Not applicable
6 years ago
Solved

Error when subscribe emails to users

Hi   I'm encountering this error while in the subscribe option. I haven't encountered issue before. Pls advise   Something went wrong Failed to load settings Please try again later or contact s...
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  • Arti123's avatar
    Arti123
    6 years ago

    Hi RoyceLithgo,

     

    I had a call from Power BI team. To resolve this, click on settings Icon and select settings:

     

    Then select Language:

     

    In the dropdown, mine was set to Default. I changed this to English and applied.

    Then Refreshed the Power BI Service screen.

     

    After doing this I was able to create a subscription. 😊

v-alq-msft's avatar
v-alq-msft
Community Support
6 years ago

Hi, Anonymous 

 

Please check if the Pro license expires, the dashboard or report is deleted by the owner, or the user account used to create the subscription is deleted, which will end the subscription.

 

I'd like to suggest you refer to the document for further information. Do pay attention to the considerations and troubleshooting.

 

Best Regards

Allan

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Anonymous's avatar
Anonymous
Not applicable
6 years ago

Hi v-alq-msft 

My PowerBI Pro trail is still ongoing. Managed to solve it.  

1. Set the default language - English ( As per document)
2. End date needs to set
3. Time Zone needs to be your country UTC.

 

Many thanks for your help!