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Anonymous
Not applicable
6 years ago
Solved

Error when subscribe emails to users

Hi   I'm encountering this error while in the subscribe option. I haven't encountered issue before. Pls advise   Something went wrong Failed to load settings Please try again later or contact s...
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  • Arti123's avatar
    Arti123
    6 years ago

    Hi RoyceLithgo,

     

    I had a call from Power BI team. To resolve this, click on settings Icon and select settings:

     

    Then select Language:

     

    In the dropdown, mine was set to Default. I changed this to English and applied.

    Then Refreshed the Power BI Service screen.

     

    After doing this I was able to create a subscription. 😊

Arti123's avatar
Arti123
Frequent Visitor
6 years ago

Hi 

 

I am a few of my colleagues are also getting the similar error message when doing a new subsciption to an existing report. I tried with different reports but same thing happens. Other colleagues are not facing this problem though.

 

 

Something went wrong
Failed to load settings
Please try again later or contact support. If you contact support, please provide these details.
Activity ID: fa14c03c-9b01-4280-bd68-3fb89e6eebea
Request ID: bb18fd95-4c21-75a4-748b-1e00e942a89b
Correlation ID: f7591cdd-f09b-70e4-ac2d-06484f6f761a
Time: Mon Jun 15 2020 12:43:37 GMT+0100 (British Summer Time)
Service version: 13.0.13599.187
Client version: 2006.2.01434-train
Cluster URI: https://wabi-north-europe-d-primary-redirect.analysis.windows.net/