Forum Discussion
Error when selecting a semantic model to build from
Hi DamoUK,
Thank you for the update.
Based on my understanding, since other free users can access the same semantic model without any issues, and the affected user is able to work with existing reports but cannot create new ones from the same model, this appears to be an issue specific to the user’s cached session or legacy licensing token.
Kindly follow the steps mentioned below with the affected user to resolve the issue:
- Instruct the user to sign out completely from Power BI service and Microsoft 365 across all browsers.
- Clear the browser cache, cookies, and site data.
- Reopen Power BI in a new browser or incognito window.
- Ensure that the user starts a new report from within the correct Fabric-backed workspace, and then connects to the semantic model.
This process helps to reset cached license artifacts, which may be lingering from the expired PPU trial.
We hope the information provided will help resolve the issue. Should you have any further queries, please feel free to contact the Microsoft Fabric community.
Thank you.
Hi DamoUK,
We are following up to see if what we shared solved your issue. If you need more support, please reach out to the Microsoft Fabric community.
Thank you.
Hi v-pnaroju-msft following your exact instructions has not made any difference. The error connecting to the semantic model remains, when selecting it. Other employees have no issue connecting. Also, this same employee can continue to work from another report they've previously created, linked to datasets, but trying to connect to them with a new connection fails. Again, remember this is in the service, as a Fabric (Free) user.
