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Error message when opening a dashboard for the second time

Dear all,


Through I am sharing several dashboards with my colleagues.

On Monday one of these dashboards could not be opened by one of the recipients anymore.

I re-sent the release message and the colleague could open the dashboard. When returning later this day and trying to open the same dashboard for a second time, the colleague received following message...




I did not do anything else than in the past and it worked. What do I or the recipient need to do?

Hopefully some of you can help me...


Best regards


Community Support
Community Support

Hi @Orstenpowers 

Thanks for reaching out to us.

>> error message: dashboard was not found. it may have been deleted, or you do not have the rights to view it.

Is that account working with more than one organization? please check if this post helps, 

DashboardURL in alerts results in "Dashboard not found" when using multiple Grafana orgs · Issue #47...



Best Regards,

Community Support Team _Tang

If this post helps, please consider Accept it as the solution to help the other members find it more quickly.

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