Forum Discussion
Error installing on premises dat gateway (personal mode)
Hi there, I have a problem installing on-premises data gateway (personal mode). I had already installed on my computer but from one day to another, the scheduled update stop working, so I tried to u...
Well, the error logs is a big txt file, I don't know which part it could help to understand the problem but near the end this appears:
MSI (s) (24:E8) [09:08:43:249]: Note: 1: 2205 2: 3: Error
MSI (s) (24:E8) [09:08:43:249]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1708
MSI (s) (24:E8) [09:08:43:249]: Note: 1: 2205 2: 3: Error
MSI (s) (24:E8) [09:08:43:249]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709
MSI (s) (24:E8) [09:08:43:249]: Product: PersonalGatewayComponents -- Installation failed.
- otravers
Community Champion
Can you try running the install MSI as administrator?
