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KarenL7's avatar
KarenL7
Advocate V
2 years ago
Solved

Error in the Service with Refresh - ServerError_DMTS_StandAlone_UserErrorTooManyRequest

Hi We had the following error when a dashboard refreshed - ServerError_DMTS_StandAlone_UserErrorTooManyRequest   When I googled it nothing came up as below -  Is there anyone who has enco...
Need Help
  • KarenFingerhut's avatar
    KarenFingerhut
    2 years ago

    Hi all

     

    Update from MS

     

    Email to me

    We've determined that a recent standard service update inadvertently contains a code regression that's resulting in scheduled refresh operation requests to unexpectedly fail and impact end users. We're reverting the aforementioned update to remediate impact and we anticipate this process will be complete by our next scheduled update.

     

    On support page

    Awareness

    Power BI customers with Tenants located in UK South and North Central US regions may experience failures with Scheduled refreshes. As a workaround, customers can perform on-demand refresh. Engineers are investigating the issue and and a mitigation is being applied, full recovery is expected by 7 AM PDT.

Chris_GSD's avatar
Chris_GSD
Frequent Visitor
2 years ago

Also getting the same error too this morning on datasets connected to our on-prem data gateway. Updated the data gateway to May 2024, but still the same error. It is happening on various datasets, so appears to be random.

Any ideas much appreciated.
Chris