Forum Discussion
Error in the Service with Refresh - ServerError_DMTS_StandAlone_UserErrorTooManyRequest
Hi
We had the following error when a dashboard refreshed - ServerError_DMTS_StandAlone_UserErrorTooManyRequest
When I googled it nothing came up as below -
Is there anyone who has encountered this issue at all? I have never seen it before.
We are on Power BI Premium - we are careful when we set up are our refreshes etc - is this due to our gateway (Feb 2024) -
I have exported the logs from the gateway - I am unable to see any obvious gateway errors unfortunately - that are logged - and out of the large number of reports (50 or so) which are refreshed over night - 5 failed with the same issue. Power BI has always been able to handle this amout of reports before?
When trying to refresh one the reports it is now failing as it can no longer see the gateway connections that are set up on the report - this has not been deployed or changed in a very long time and has been successfully refreshing previously.
Any one have any ideas at all?
Thanks.
Karen
Hi all
Update from MS
Email to me
We've determined that a recent standard service update inadvertently contains a code regression that's resulting in scheduled refresh operation requests to unexpectedly fail and impact end users. We're reverting the aforementioned update to remediate impact and we anticipate this process will be complete by our next scheduled update.
On support page
Awareness
Power BI customers with Tenants located in UK South and North Central US regions may experience failures with Scheduled refreshes. As a workaround, customers can perform on-demand refresh. Engineers are investigating the issue and and a mitigation is being applied, full recovery is expected by 7 AM PDT.
72 Replies
a mitigation is being applied, full recovery is expected by 7 AM PDT
Your support case is related to an ongoing outage in your region.
STATUS:
In-Progress 6/6/2024, 3:26:33 PM UTC
SUMMARY OF IMPACT:
Users may encounter issues running scheduled refresh operations in Power BI.
Current status:
We've determined that a recent standard service update inadvertently contains a code regression that's resulting in scheduled refresh operation requests to unexpectedly fail and impact end users. We're reverting the aforementioned update to remediate impact and we anticipate this process will be complete by our next scheduled update.
NEXT STEPS:
We are urgently investigating the root cause and found that recent standard service update inadvertently contains a code regression that's resulting in scheduled refresh operation requests to unexpectedly fail and impact end users.Thanks for sharing
An update from Microsoft: Power BI customers with Tenants located in UK South and North Central US regions may experience failures with Scheduled refreshes. As a workaround, customers can perform on-demand refresh. Engineers are investigating the issue and an update will be provided soon.
Reference: Microsoft Fabric Support and Status | Microsoft FabricJust received the same error. Also get the same error using a manual On-demand refresh.
Same issue. This community is great! Thanks for sharing the information so quickly. It saves me time in creating redundant support tickets
I lodged a ticket with Microsoft, and someone was in touch straight away - collected everything they needed and are going to check the logs for a service interruption.
In the mean time I've been able to start refreshing our semantic models that failed again so this may only be a small blip on the radar.
Message from Microsoft - They have escalated it to their Engineering team and they are actively investigating . No ETA but will update as soon as they can
Hi all
Update from MS
Email to me
We've determined that a recent standard service update inadvertently contains a code regression that's resulting in scheduled refresh operation requests to unexpectedly fail and impact end users. We're reverting the aforementioned update to remediate impact and we anticipate this process will be complete by our next scheduled update.
On support page
Awareness
Power BI customers with Tenants located in UK South and North Central US regions may experience failures with Scheduled refreshes. As a workaround, customers can perform on-demand refresh. Engineers are investigating the issue and and a mitigation is being applied, full recovery is expected by 7 AM PDT.
Thanks for sharing 👍
- Appears as though it might be resolved now. Mine are slowly starting to update on their own and they took of the notice from the main health page.
Same here!
Must be a new bug - Same deal for me. I googled the error and this is the only item that came up - I imagine this thread is going to growwwww.....
Oddly though I immediately manually refreshed and they all run successfully. Update from Microsoft would be great 😁
Same issue here...
General stability of PowerBI is becoming worse and worse...
