Forum Discussion
Error in subscription to emails
Hi Anonymous
When you subscribe external guests to email , a notice will display “Recipient email addresses outside of your organization can only be added for reports or dashboards backed by Premium capacity” . So you need invite external users to join the organization and then subscribe for these external users .
After the external users joining the organization and then they have the "long" email address that same with your organization . Then you can subscribe for these external users .
That’s why (with short email address) subscription is not working and external guests don't get emails but "long" email address works .
The link below introduces how to invite external users to join the organization in detail ,you can refer to it .
Distribute content to external guest users with Azure AD B2B - Power BI | Microsoft Docs
Best Regards
Community Support Team _ Ailsa Tao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Hi Anonymous ,
All external guests have been already invited and got "long" email address. The problem is that I can't save this "long" address.
I mean that I can input long email and press button "Save". After it I want to check this subscription. I open subscription again and I see that Power BI automatically replaced this long adress by short address and saved short address