Error in refreshing data in Power BI service

[Analitika]

Hello,

I am facing with this problem while trying refresh data: 

Sometimes refreshing in desktop version worked sometimes not.  How I could resolve this issue?

[v-xiaotang]

Hi @Analitika 

I just want to confirm if you resolved this issue? If yes, you can accept the answer helpful as the solution or share you method and accept it as solution, thanks for your contribution to improve Power BI.

If you need more help, please let me know.

Best Regards,

Community Support Team _Tang

If this post helps, please consider Accept it as the solution to help the other members find it more quickly.

[v-xiaotang]

Hi @Analitika 

Please let me add some more details

(1) download the report and open it in Power BI desktop,

(2) go to Query Editor, refresh data to see if any message pops out. Also please go to the Data Source Settings, click on Edit Permission for the data source, ensure its privacy level is Organizational. 

(3) Then republish the report to Power BI Service, go to Manage Gateways, ensure Privacy Level for the data source is Organizational as well. Then refresh the dataset again. 

Best Regards,

Community Support Team _Tang

If this post helps, please consider Accept it as the solution to help the other members find it more quickly.

[arvindsingh802]

Please update your privacy setting to organizational for all the data sources