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AS_0001's avatar
AS_0001
Helper I
6 years ago

Error about Data source credeintials

I'm facing data source credentials errors about datasets of the workspace in power BI services. I published the report to the workspace in Power BI Services. The datasets is AWS and I set credential...
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Anonymous's avatar
Anonymous
Not applicable
6 years ago

AS_0001 

Thanks. If you hear anything please let me know. Did you find a solution for now or do you manually update?

AS_0001's avatar
AS_0001
Helper I
6 years ago

Let me confirm one thing.

Which region is your location? Our Power BI location is Japan region. Microsoft told that the error happens in specific region.

  • v-lid-msft's avatar
    v-lid-msft
    Community Support
    6 years ago

    Hi AS_0001 ,

     

    Two weeks ago, we tried to reproduce this issue in East Asia Region but we did not occur the same error. Based on your situation,  this issue occur in some special region currently, we suggest try to use On-Premises Data Gateway to connect RedShift data source as a workaround before this issue got fixed


    Best regards,

     

  • Anonymous's avatar
    Anonymous
    Not applicable
    6 years ago

    v-lid-msft

     

    Hi Dong Li,

     

    I have the same issue for Europe West 2 (AWS Redshift region). This is an issue that needs to be resolved. Can you give me any guidance on when you expect this to be picked up and fixed? Is there any way to make this go faster?

     

    I don't see how I can do it on premise. It was designed for a company that only uses Apple. Can I configure a on premise gateway on an Apple machine?

     

    Thanks for your help,

     

    Matthijs