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wdeveloper's avatar
wdeveloper
Frequent Visitor
6 years ago
Solved

Error Downloading PBIX File from service

Hi,   I am experiencing a consistent issue when trying to download a PBIX file from a workspace that it is published to. Error text is below and screenshots of where I am trying to download the PBI...
  • Anand24's avatar
    5 years ago

    Hi wdeveloper ,

     

    Make sure your tenant administrator has enabled the ability to export data in Power BI admin portal. If that is disabled, you will not be able to export from services.

     

    Also, check the limitations: https://docs.microsoft.com/en-us/power-bi/create-reports/service-export-to-pbix

     

    Some trial and error that you can perform are below:

    1. Try from incognito mode

    2. Try from different browser

    3. Clear cache and try again

    4. Republish the report if you have it and try again

    5. Try for a different report/dataset; This is to check if issue is only for specific report

    6. Try for a report/dataset in different workspace; This is to check if issue is only for specific workspace

     

    If everything else fails, you can raise a support ticket. https://powerbi.microsoft.com/en-us/support/

     

    Give a thumbs up if this post helped you in any way and mark this post as solution if it solved your query !!!