Forum Discussion
Error Creating Shortcut access to External Kusto Db using Eventhouse
Hello adsadasa ,
Thank you for your update and for clarifying your progress. It’s great to hear that adding Kusto Contributor access resolved part of the issue with recognizing the source cluster.
Since you have confirmed that you followed the steps in the documentation and still encountered the region incompatibility issue, it appears that the problem is due to the limitation of the trial subscription. Trial subscriptions are tied to the tenant’s region, and you cannot change the region of the trial workspace.
To resolve this issue, here are a few steps you might consider:
- If possible, consider upgrading to a paid subscription, which allows you to select the region for your workspace. This will enable you to match the region of your Kusto cluster and Eventhouse shortcut.
- If upgrading isn’t feasible, you may need to create a new workspace in a region that matches your Kusto cluster. Note that this option might require a paid subscription.
If this post helps, then please give us Kudos and consider Accept it as a solution to help the other members find it more quickly.
Thank you.
Yes, I followed this link and tried both using invitation and by directly adding the cluster Url.
I was told that it is currently not possible to change the region of a trial subscription as it is tied to the tenant's region.
Hello adsadasa ,
Thank you for your update and for clarifying your progress. It’s great to hear that adding Kusto Contributor access resolved part of the issue with recognizing the source cluster.
Since you have confirmed that you followed the steps in the documentation and still encountered the region incompatibility issue, it appears that the problem is due to the limitation of the trial subscription. Trial subscriptions are tied to the tenant’s region, and you cannot change the region of the trial workspace.
To resolve this issue, here are a few steps you might consider:
- If possible, consider upgrading to a paid subscription, which allows you to select the region for your workspace. This will enable you to match the region of your Kusto cluster and Eventhouse shortcut.
- If upgrading isn’t feasible, you may need to create a new workspace in a region that matches your Kusto cluster. Note that this option might require a paid subscription.
If this post helps, then please give us Kudos and consider Accept it as a solution to help the other members find it more quickly.
Thank you.
Hi adsadasa ,
I wanted to check if you had the opportunity to review the information provided. Please feel free to contact us if you have any further questions. If my response has addressed your query, please accept it as a solution and give a 'Kudos' so other members can easily find it.
Thank you.Hi adsadasa ,
I wanted to follow up on our previous suggestions regarding the issue you mentioned. We would love to hear back from you to ensure we can assist you further.
If my response has addressed your query, please accept it as a solution and give a ‘Kudos’ so other members can easily find it. Please let us know if there’s anything else we can do to help.
Thank you.