Forum Discussion

Jacob_Li's avatar
Jacob_Li
Frequent Visitor
4 years ago
Solved

Error: Couldn't load the data for this visual

It is a weird problem and it shows up recently. Suddenly nearly all of my reports could not display visuals correctly. The error message is given below.   Couldn't retrieve the data for this visual...
Display Error
on-premises gateway
Refresh
sharepoint Folder
  • lbendlin's avatar
    lbendlin
    4 years ago

    most likely your credentials are invalid or your OAUTH2 session has expired.  Go to the dataset settings and update all credentials.

lbendlin's avatar
lbendlin
Super User
4 years ago

most likely your credentials are invalid or your OAUTH2 session has expired.  Go to the dataset settings and update all credentials.

  • Jacob_Li's avatar
    Jacob_Li
    Frequent Visitor
    4 years ago

    Thanks, I tried to exclude all the possible solutions. And I found that it was due to the mixed data mode, I switched it to import, and now it is fixed.