Forum Discussion

prihana's avatar
prihana
Helper V
8 years ago
Solved

Email Subscription attachment is a blank image

Hi,   The email i received from Subscribe to Reports/Dashboard delivered with a blank grey coloured atatchment.      Both the attachment and the image inserted into the body were blank. It...
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  • prihana's avatar
    prihana
    8 years ago

    Just got the confirmation from Power BI support team that the fix has been deployed.

     

    For the issue of Users subscribing to emails that include screenshots of their dashboards may be seeing blank images of their dashboards in the emails. Fix has been deployed at 7/6/2018 17:00 PDT. Engineers verifying that the fix is effective. Next update @7/9/2018 12:00 PDT.

dnewton's avatar
dnewton
Helper II
8 years ago

Subscription emails are once again rendering for me.

 

I still have some blank tiles however the actual email is no longer rendered totally blank.

 

An improvement!

prihana's avatar
prihana
Helper V
8 years ago

Just got the confirmation from Power BI support team that the fix has been deployed.

 

For the issue of Users subscribing to emails that include screenshots of their dashboards may be seeing blank images of their dashboards in the emails. Fix has been deployed at 7/6/2018 17:00 PDT. Engineers verifying that the fix is effective. Next update @7/9/2018 12:00 PDT.

  • luis13867's avatar
    luis13867
    Frequent Visitor
    7 years ago

    Hello all,

     

    I am getting this issue again for a dashboard that receive by email. Is anybody facing similar problems again? Thank you

     

    • bkosty's avatar
      bkosty
      New Member
      7 years ago

      I am seeing a similar issue where the images are there but blank