Forum Discussion
Email Subscription attachment is a blank image
Just got the confirmation from Power BI support team that the fix has been deployed.
For the issue of Users subscribing to emails that include screenshots of their dashboards may be seeing blank images of their dashboards in the emails. Fix has been deployed at 7/6/2018 17:00 PDT. Engineers verifying that the fix is effective. Next update @7/9/2018 12:00 PDT.
Hello Microsoft,
Any update on this issue?
I have raised a ticket as requested, but I'm not sure why it is necessary for me to do this and create more work for us all (raising tickets) when Microsoft already seem to be aware (the status update which has since been removed without further update).
Again really poor communication from Microsoft. Microsoft really need to just aknowledge there's a big problem with email subscriptions and post proper updates to the product status page. I've had tickets raised since last year about issues with email subscriptions.
Same do I, I created a support ticket but I don't see the point. It is communication / progress / resolution of a known issue more than an individual issue
I agree, it's the lack of communication that's the most frustrating part. The issue itself I can live with (all my users have access to their reports via the Power BI Service so the lack of email subscription is inconvenient but not the end of the world).
What frustrates me is lack of communication/updates/transparency from the Power BI team.
