Forum Discussion
Dropdown Slicer
Hi RonanSmyth,
Here the slicer working in the desktop. The same slicer logic works on other pages of the same report, the relationships and gateway are consistent. This could be a power bi service rendering or cache related bug, possibly specific to that page, visual or data volume. So I request you to please raise a support ticket in the Microsoft Fabric Community Forum.
How to create a Fabric and Power BI Support ticket - Power BI | Microsoft Learn
If this post helps, then please consider Accepting as solution to help the other members find it more quickly, don't forget to give a "Kudos" – I’d truly appreciate it!
Thanks and regards,
Anjan Kumar Chippa
Hi RonanSmyth,
As we haven’t heard back from you, we wanted to kindly follow up to check if the solution I have provided for the issue worked? or let us know if you need any further assistance.
If my response addressed, please mark it as "Accept as solution" and click "Yes" if you found it helpful.
Thanks and regards,
Anjan Kumar Chippa
Hi @RonanSmyth,
We wanted to kindly follow up to check if the solution I have provided for the issue worked.
If my response addressed, please mark it as "Accept as solution" and click "Yes" if you found it helpful.
Thanks and regards,
Anjan Kumar Chippa
Hi @RonanSmyth,
As we haven’t heard back from you, we wanted to kindly follow up to check if the solution I have provided for the issue worked.
If my response addressed, please mark it as "Accept as solution" and click "Yes" if you found it helpful.Thanks and regards,
Anjan Kumar Chippa
Hi v-achippa
No, this was not the solution.
While I appreciate that not everyone reads the documentation before posting here, I assure you that I posted after reading the documentation and confirming that the issue was deeper than that.
I think that the specifics of what I said in the OP have been largely ignored. I stated that the gateways were fine so there wasn't any need for the suggestion about checking gateways.
Furthermore, I outlined how the slicer works in desktop and not in service which I feel has not been addressed.What I didn't mention in the OP was that the same slicer logic worked in other pages of the same report. It all uses the same gateway, same relationships and the page itself resembles other pages so much that, as a data analytics professional, I have determined that this really has all the trademarks of a known internal PBI bug.
Being a subscriber of PBI pro, my organisation does not qualify for customer service, which is a foreign concept to me. So I pasted the support details here as I had seen in other posts that support staff often provided solutions.
Thanks for your interest but the issue persists.
Ronan
Hi RonanSmyth,
Here the slicer working in the desktop. The same slicer logic works on other pages of the same report, the relationships and gateway are consistent. This could be a power bi service rendering or cache related bug, possibly specific to that page, visual or data volume. So I request you to please raise a support ticket in the Microsoft Fabric Community Forum.
How to create a Fabric and Power BI Support ticket - Power BI | Microsoft Learn
If this post helps, then please consider Accepting as solution to help the other members find it more quickly, don't forget to give a "Kudos" – I’d truly appreciate it!
Thanks and regards,
Anjan Kumar Chippa
