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RonanSmyth
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Joined 1 year ago
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Re: Dropdown Slicer
Hi v-achippa No, this was not the solution. While I appreciate that not everyone reads the documentation before posting here, I assure you that I posted after reading the documentation and confirming that the issue was deeper than that. I think that the specifics of what I said in the OP have been largely ignored. I stated that the gateways were fine so there wasn't any need for the suggestion about checking gateways. Furthermore, I outlined how the slicer works in desktop and not in service which I feel has not been addressed. What I didn't mention in the OP was that the same slicer logic worked in other pages of the same report. It all uses the same gateway, same relationships and the page itself resembles other pages so much that, as a data analytics professional, I have determined that this really has all the trademarks of a known internal PBI bug. Being a subscriber of PBI pro, my organisation does not qualify for customer service, which is a foreign concept to me. So I pasted the support details here as I had seen in other posts that support staff often provided solutions. Thanks for your interest but the issue persists. Ronan1.3KViews0likes2Comments- 1.4KViews0likes0Comments
Dropdown Slicer
Hi there, I'm using a dropdown slicer to filter on customer name. This works fine in desktop but throws an error when published to service. The data is coming from a number of database tables. The gateways are working fine. In service the visual greys out and displays the message: An exception occured due to an on premise service issue. Error fetching data for this visual Couldn't retrieve the data for this visual. Please try again later. Please try again later or contact support. If you contact support, please provide these details Activity ID: 8614548b-5bb5-49a0-bec1-4a191292ea99 Request ID: 10c298d2-3fc9-470b-bf65-8f9f6779d0d9 Correlation ID: 4892d975-59a4-f822-7af9-b903c1c7eea2 Time: Thu May 22 2025 10:48:58 GMT+0100 (British Summer Time) Service version: 13.0.25918.43 Client version: 2505.2.24206-train Cluster URI: https://wabi-uk-south-c-primary-redirect.analysis.windows.net/ Any help would be much appreciated. Thanks RonanSolved1.5KViews0likes9Comments
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