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Anonymous's avatar
Anonymous
Not applicable
9 years ago
Solved

Don't get verification code email on sign-up

Hello, I don't get a verification code email on sign-up I checked Inbox and Junk and waited the whole day, tried again and again - nothing Please help Thank you Michael
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  • Anonymous's avatar
    Anonymous
    9 years ago

    Hello,

    I think I finally found a cause of the problem.

    It looks like my EMAIL PROVIDER is blocking those "Yes, it's me" emails.

    So I don't even get them in Junk folder - they are filtered out before coming to my mailbox.

    That's not cool since I don't know what other emails they are blocking...

     I'll figure it out with them - but it has nothing to do with Power BI.

     

    Thank you very much everyone who tried to help.

    v-qiuyu-msft Please update the status to "Solved"

    Thanks

     

    Michael

Anonymous's avatar
Anonymous
Not applicable
9 years ago

team_steve My issue is different because I don't get ANY e-mail.

I just get a web page asking to enter my details including a verification code. An email never arrives. 

v-qiuyu-msft Another info that might be helpful is that my domain "intel-biz.com" is a new domain. I have purchased it about two weeks ago. But my email IS working and I get other emails, including other Microsoft services such as Visual Studio.

Also, I don't get a verification email from Power Flow...

Hope this additional info helps find the cause.

:(

Guys, you may have many potential users/businesses that just cannot sign-up for Power services because of this.

Please help.

Thank you