Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
9 years ago
Solved

Don't get verification code email on sign-up

Hello, I don't get a verification code email on sign-up I checked Inbox and Junk and waited the whole day, tried again and again - nothing Please help Thank you Michael
Reports
  • Anonymous's avatar
    Anonymous
    9 years ago

    Hello,

    I think I finally found a cause of the problem.

    It looks like my EMAIL PROVIDER is blocking those "Yes, it's me" emails.

    So I don't even get them in Junk folder - they are filtered out before coming to my mailbox.

    That's not cool since I don't know what other emails they are blocking...

     I'll figure it out with them - but it has nothing to do with Power BI.

     

    Thank you very much everyone who tried to help.

    v-qiuyu-msft Please update the status to "Solved"

    Thanks

     

    Michael

team_steve's avatar
team_steve
Icon for Advocate I rankAdvocate I
9 years ago

I have just the same issue. I'm trying to signup from a work account without an 365 tenent.
First I recieve an email titled 'Finish signing up for Microsoft Power BI'. When I click the link in the email I'm asked for FirstName LastName Password and a Verification Code to complete sign up. It says the code has been emailed, but it has not - I've check junk, clutter etc. So I cannot sign up for Power BI :(