Forum Discussion

tmcdevitt's avatar
tmcdevitt
Advocate II
7 years ago

Direct Query connectivity issues with Redshift in the last few days; Production reports won't load

We've got a few Direct Query reports pointing at a Redshift cluster. This has worked great the last few weeks but over the last two or three days, we're getting schema load errors when attempting to ...
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kevhav's avatar
kevhav
Continued Contributor
7 years ago

This appears to be fixed for us, since ~11:00 p.m. last night (Pacific). We've had 9 consecutive successful (hourly) refreshes since then.

 

Our dataset is in Premium capacity and its data source is Redshift. But our situation might be a bit different, in that our dataset is in Import mode, not Direct Query.

Anonymous's avatar
Anonymous
Not applicable
7 years ago

This seems to be fixed for us, too. However no one from Microsoft ever told us that it was fixed or told us to try again. Thanks to others here reporting success, I manually refreshed datasets and we re-embedded our Direct Query report and it is working as of right now. I hope others have success, too.

  • tmcdevitt's avatar
    tmcdevitt
    Advocate II
    7 years ago

    We ran into this issue again about an hour ago. Appears to be working now but we're skeptical that this is really fixed.

    Can we please get some sort of response from ms on this? If it's still in progress, let us know and we can at least set expectations with our users.

  • kevhav's avatar
    kevhav
    Continued Contributor
    7 years ago

    Yeah, it actually just started happening for us, again, a few hours ago.

  • Anonymous's avatar
    Anonymous
    Not applicable
    7 years ago

    Yepp, we eperienced a regression over the weekend as well, as of now, this seems to be resolved for now.