Forum Discussion

rtylerr's avatar
rtylerr
New Member
9 months ago
Solved

00;31 second failed timeout for Dataflows Gen 1 with Redshift Connection

Hi all

 

I connect to my redshift cluster through a gateway, the data loads in dataflow preview, then when I go to refresh in the workspace i get an error, a random activity id throw up in the excel output - and it usually is 00;31 seconds before it fails everytime.

 

Is this a gateway issue?

 

Helpppp

 

Thanks

Rob

  • Since then admin has put us onto a fabric sku and it's all fine now. Not a clue why but already now I have a space where end users can view reports and the data flows are working! 

11 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi rtylerr ,

    Thank you for reaching out to the Microsoft Fabric Community Forum.

     

    Since the preview loads but the refresh consistently fails around 00:31 seconds, this usually suggests a network timeout on the gateway path rather than an issue with Fabric Dataflow. Please check the gateway host's firewall or proxy settings and make sure there isn’t a 30-second idle or session timeout for outbound connections to Redshift. Dataflows Gen2 has better network management, so switching to Gen2 is recommended if possible.

     

    Thank you.

    • rtylerr's avatar
      rtylerr
      New Member

      Thanks all for your help. I've given this information to the IT admin who has access to the gateway to try troubleshoot. What is annoying is that this was all fine when we first connected a few weeks back.

      • Anonymous's avatar
        Anonymous
        Not applicable

        Hi rtylerr ,

         

        Thanks for the update. Could you please let us know if the issue has been resolved? If you still require support, please let us know, we are happy to assist you.

         

        Thank you.

  • HI rtylerr

     

    Can you give us some more details? Do you have any error messages you can share? 

     

    If you found this helpful, consider giving some Kudos. If I answered your question or solved your problem, mark this post as the solution. 

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi rtylerr ,

     

    I wanted to follow up on our previous suggestions. We would like to hear back from you to ensure we can assist you further.

     

    Thank you.