Since as I've posted elsewhere I can't get the paid tech support I am supposed to, I'll try posting to forum and hope someone helps:
We have some reports with two csv data sources sitting on a group OneDrive. These have worked in the past, but today when I do a refresh, it only works intermittently. Sometimes the little refresh wheel spins for a very. very long time (well over an hour instead of 3-4 minutes) and then I get an error message similar to this:
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Something went wrong.
The last refresh attempt failed because of an internal service error.
Cluster URIWABI-US-NORTH-CENTRAL-redirect.analysis.windows.net
Activity IDdec29db7-30b7-40cd-90d0-e30015c06a41
Request ID6f3ffab7-1ba1-dbbe-227b-1398ef7456d5
Time2015-12-17 21:03:58Z
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when I click on "more details" I get sent to a support page where I get the following message:
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Multi factor authentication with PowerBI as the white listed page may cause the site to load incorrectly.We are working to resolve this issue as quickly as possible.
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So my questions are:
1. does the last sentence mean this is a problem with Power Bi in general or a problem with our tenant and you guys are working on it ?
2. if so when can we anticipate it being fixed
3. if not how do we fix this?
