Forum Discussion
DataGateway configurator
Hello,
I'm trying to install DataGateway on Windows2022 and get below errors.
https://api.powerbi.com when loaded in browser gives 404. Looking for assistance to get past this error.
EnterpriseGatewayConfigurator.exe Information: 0 : Starting EnterpriseGatewayConfigurator, Version 3000.306.4+e2038d01fc68d7a8c5268451a3c7155ec8d142ad
EnterpriseGatewayConfigurator.exe Information: 0 : Initialize EnterpriseGatewayMainViewModel
EnterpriseGatewayConfigurator.exe Information: 0 : GetConfiguratorStateAsync
EnterpriseGatewayConfigurator.exe Information: 0 : Configuration client returned null
EnterpriseGatewayConfigurator.exe Information: 0 : GetDataDirectory: 'C:\Windows\ServiceProfiles\PBIEgwService\AppData\Local\Microsoft\On-premises data gateway'
EnterpriseGatewayConfigurator.exe Information: 0 : Sign in starting. Metadata: {"BackendUri":"https://api.powerbi.com","FriendlyName":null,"FixedEmail":null,"DisallowGlobalCloud":false}
EnterpriseGatewayConfigurator.exe Error: 0 : Exception: System.AggregateException: One or more errors occurred. ---> Microsoft.PowerBI.DataMovement.GatewayCommon.EmailDiscoveryServiceException: Network request returned unexpected error. ---> System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a send. ---> System.IO.IOException: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. ---> System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host
at System.Net.Sockets.Socket.EndReceive(IAsyncResult asyncResult)
at System.Net.Sockets.NetworkStream.EndRead(IAsyncResult asyncResult)
--- End of inner exception stack trace ---
at System.Net.TlsStream.EndWrite(IAsyncResult asyncResult)
at System.Net.ConnectStream.WriteHeadersCallback(IAsyncResult ar)
--- End of inner exception stack trace ---
at System.Net.HttpWebRequest.EndGetRequestStream(IAsyncResult asyncResult, TransportContext& context)
at System.Net.Http.HttpClientHandler.GetRequestStreamCallback(IAsyncResult ar)
--- End of inner exception stack trace ---
I disabled TLS1.3 and it worked like a charm. Hope it helps others!
8 Replies
- GilbertQSuper User
- npk_specNew Member
I disabled TLS1.3 and it worked like a charm. Hope it helps others!
- lbendlinSuper User
Not really a solution, more a potential bug.
If you have a Pro license you can open a Pro ticket at https://admin.powerplatform.microsoft.com/newsupportticket/powerbi
Otherwise you can raise an issue at https://community.fabric.microsoft.com/t5/Issues/idb-p/Issues . - v-karpurapudCommunity Support
Hi npk_spec
Thank you for the update. If you have any more questions, please let us know and we’ll be happy to help.
Regards,
Microsoft Fabric Community Support Team
- lbendlinSuper User
Deinstall the gateway. Then reinstall it and leave the defaults alone. Don't specify a custom install folder. Run the installer as admin if your user isn't.
- npk_specNew Member
I get the message in UI as Installation was successful!
After I enter email to use with gateway and try to sign in it fails with "Network request returned unexpected error" logs show error stack posted earlier.I'm validating if connectivity exists as mentioned in this link. please let me know if I'm missing anything. https://learn.microsoft.com/en-us/data-integration/gateway/service-gateway-communication#ports
- lbendlinSuper User
Most likely your network uses a proxy and you need to set that in the four config files.
Configure proxy settings for the on-premises data gateway | Microsoft Learn
- v-karpurapudCommunity Support
Hi npk_spec
Thank you for submitting your question to the Microsoft Fabric Community Forum, and thanks to GilbertQ and lbendlin for offering helpful suggestions.
Could you let us know if the suggested solution resolved your issue?If you still need help, please share more details so we can assist you further.
Regards,
Microsoft Fabric Community Support Team.