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webportal's avatar
webportal
Impactful Individual
6 years ago

Data gateway timout error during scheduled refresh

Hello,

I have an entity connected to a SQL Server database.

The gateway is installed on the server with the lastes version and all seems ok.

When I refresh the data manually in Power BI service, it takes about 1h30 minutes and the data is refreshed without errors.

However, when the data is refreshed by schedule (once a day at 1:00AM), it throws a time out error.

Why is this and how can I fix this problem?

Thank you so much for any help!