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Jason_1981
Helper I
Helper I

Data corrupted only with scheduled refresh

I have a report set to automatically refresh daily. The refresh happens with no errors and the refresh time stamp is recorded next to the model in my workspace. But in the report dashboard, the data is wildly inaccurate after auto-refresh. I then go and manually hit the refresh button for the model. After a few minutes the dashboard updates populated with the correct data. Nothing has been changed in the report, just manually pressing the refresh button from my workspace vs. the automatically scheduled refresh. 

 

Here is what data looks like after auto-refresh (all incorrect): 

Jason_1981_0-1721659133051.png

Then data is correct after manually refreshing: 

 

Jason_1981_1-1721659177938.png

 

3 REPLIES 3
aj1973
Community Champion
Community Champion

Hi @Jason_1981 

It's quite normal that the dashboard takes little longer to refresh than its reports. 

 

Regards
Amine Jerbi

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it's not the problem of time. It is always corrupted after scheduled refresh then fixes after manual refresh. 

In that case then something is not right. I would suggest to create a new Dashboard and pin over your visuals.

Regards
Amine Jerbi

If I answered your question, please mark this thread as accepted
and you can follow me on
My Website, LinkedIn and Facebook

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