Forum Discussion
Data Sources Don't Support Refresh
I have a PBI Desktop file that refreshes without issues. Once published I get an error that states my data sources are not supported. I have checked all privacy levels and data source credentials in both desktop and the gateway on service. I also checked my sources against the list of supported ones and everything matched. Not sure where to go from here.
Data Sources Used;
- Excel.Workbook (in the same query this is followed by File.Contents; "Excel.Workbook(File.Contents"
- Sql.Databases
- Table.FromRows (in the same query this is followed by Json.Document; "Table.FromRows(Json.Document"
- This source is a table made in Power Query with a single record that is not set to refresh
An unknown error has occurred. Please try again. If the issue continues, please contact support.
- Cluster URIWABI-US-CENTRAL-A-PRIMARY-redirect.analysis.windows.net
- Activity ID57cd6129-2135-48dd-a939-83e00a07598b
- Request ID0bee039b-ce06-4bab-8949-5c0b54751c39
- Time2021-08-11 20:41:47Z
2 Replies
Anonymous Is the data on-premises and if so do you have a data gateway? Otherwise:
You could check the Issues forum here:
https://community.powerbi.com/t5/Issues/idb-p/Issues
And if it is not there, then you could post it.
If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".Greg_Deckler The data and gateway are both on-premises. I have opened a support ticket as well.
