Forum Discussion

Beniya_Sam_14's avatar
Beniya_Sam_14
Frequent Visitor
3 years ago
Solved

Data Source Error - Scheduled Refresh

Hello All, My report hasn't been refreshed for past 2 weeks. It shows below error. However it works in desktop. The refresh usually takes 20 mins. The data has 52,00,000 rows and data size is 345 MB...
Need Help
  • lbendlin's avatar
    lbendlin
    3 years ago

    Personal gateway is not supposed to be installed on a server. It is an app on your PC. If that app is not running then you get the "unavailable" message. On your server VM install the Enterprise gateway which is a service.

lbendlin's avatar
lbendlin
Super User
3 years ago

Please provide more details. Personal or Standard gateway? what are the data sources?

  • Beniya_Sam_14's avatar
    Beniya_Sam_14
    Frequent Visitor
    3 years ago

    lbendlin 

    We have installed Personal Gateway in our Server

    Data Source: MYSQL

    • lbendlin's avatar
      lbendlin
      Super User
      3 years ago

      Personal gateway is not supposed to be installed on a server. It is an app on your PC. If that app is not running then you get the "unavailable" message. On your server VM install the Enterprise gateway which is a service.