Forum Discussion

anithat's avatar
anithat
Resolver II
9 years ago
Solved

Data Refresh issue - Need immediate support

Hi  Vicky_Song   Looks like there is a problem with data refresh on power BI service.   The  screen print shows the scheduled refresh to run on 17th Jan 2017 but it hasnt refreshed ontime. See th...
Need Help
  • anithat's avatar
    anithat
    9 years ago

    I got the below response.  Thanks to the team for working on the fix.

     

     

xkitakyushu's avatar
xkitakyushu
New Member
9 years ago

We also got the issue in Europe !

Actually since Saturday 14th we are experiencing from time to time unusual time to publish report & data refresh is not working correctly. This morning it did not work at all. And even manual update in BI online is not working...

when is expected the resolution ?

thanks

brendan_w's avatar
brendan_w
Advocate I
9 years ago

We're also experiencing this issue. Based in Europe.

 

When I click refresh, a notification comes up but immediately dissapears. There is no log of the attempted refresh in the refresh histroy either.

 

 

  • ZLJ's avatar
    ZLJ
    Advocate II
    9 years ago

     Message about NorthEurope has appeared on the website within the last hour or so:

     

    Customers in North Europe may see intermittent problems refreshing their datasets or credentials.Power BI team is actively investigating the issue. Next update 01/17/2017 08:00 PST.