Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
6 years ago

Data Gateway Refresh Issue - All Values are Blank

Hi everyone,   I connected my data sources to Data Gateway. When I refresh the datasource, there is not any failure. Refreshing is successful. However, when I return to the report, all of my values...
Need Help
GilbertQ's avatar
GilbertQ
Super User
6 years ago
Hi there

Can you confirm you have got the latest version of the On-Premise Gateway installled?

The latest version is 3000.45.7
Anonymous's avatar
Anonymous
Not applicable
6 years ago

Yes GilbertQ , I'm sure.

  • GilbertQ's avatar
    GilbertQ
    Super User
    6 years ago
    Hmm I am not sure what is going on I would suggest logging a support ticket?