Forum Discussion
chrisgill
1 year agoFrequent Visitor
Data Gateway Recurring Error
We have an on-premises data gateway we have used for several years. We've occasionally experienced refresh errors, but they generally have been transient and intermittent. Recently, we upgraded our s...
BIBB
1 year agoAdvocate I
Hi chrisgill , I wonder if/how were you able to fix this. I am currently experiencing the same issue after moving the GW to new VMs. thanks!
- chrisgill1 year agoFrequent Visitor
We are currently working with Microsoft. They suggested two things for us.
1. Make sure we have at least 15 minutes between refreshes that go through the gateway
2. Make sure the primary gateway is installed on the database server. This is the item we are still working on. The first did not resolve our issue.
Chris