Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
5 years ago

Data Gateway Error

My data gateway (personal mode) has worked in connecting to report in web service but now getting the below error. I have reinstalled several times, restarted the gateway, etc. and still getting the ...
Need Help
Watsky's avatar
Watsky
Solution Sage
5 years ago

Anonymous has it ever worked for you?  If not I'm wondering if it's an issue with your firewall. See if you have port forwarding enabled for the ports used. The gateway uses outbound ports: TCP 443, 5671, 5672, and from 9350 through 9354. You can test this by opening the Gateway app and going to diagnostics and running the Network Test. 

https://docs.microsoft.com/en-us/data-integration/gateway/service-gateway-communication#network-ports-test

 

 


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Anonymous's avatar
Anonymous
Not applicable
5 years ago

It was running with no issues until recently. I've run the network test and again now, always run successfully. Within the dataset settings in the web service the gateway status is that it's running, however when I try to apply it immediately errors with this status.

  • GilbertQ's avatar
    GilbertQ
    Super User
    5 years ago

    Hi Anonymous 

     

    Do you have the latest gateway installed?

    • Anonymous's avatar
      Anonymous
      Not applicable
      5 years ago

      Hi, I do have the latest gateway installed, and have re-installed the gaeway several times recently.