Forum Discussion

karthik's avatar
karthik
Advocate I
10 years ago

Custom Visuals not working

Hi All   None of our custom visuals seem to be working now in the service. They are just blank in the reports. We had the same issue almost same time last week as well. Is anyone else experiencin...
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v-caliao-msft's avatar
v-caliao-msft
Microsoft Employee
10 years ago

Hi Kehoz,

 

Now we can use the custom visuals on the services without any issue. In your scenario, whcih type of custom visual are you using?

Please ensure that have download the custom visual form the link below.
https://app.powerbi.com/visuals/

 

Regards,

Charlie Liao

trevb's avatar
trevb
Advocate II
10 years ago

I've gone to use my Web BI reports today and I have exactly this issue (Monday 23rd May) Desktop is working fine, online is just blank.

 

Neither is showing the prompt to enable the custom visuals at any point.  Is this something caused by working to remove this restriction maybe?