Forum Discussion

karthik's avatar
karthik
Advocate I
10 years ago

Custom Visuals not working

Hi All   None of our custom visuals seem to be working now in the service. They are just blank in the reports. We had the same issue almost same time last week as well. Is anyone else experiencin...
Need Help
karthik's avatar
karthik
Advocate I
10 years ago

Thank you. Do we need if this is due to any scheduled/planned deployments of the service? The reason why I am asking re the timing is we had the same issue almost the same time last week as well.

parry2k's avatar
parry2k
Super User
10 years ago

This has been resolved as per support.powerbi.com. Hope you can now add reports to dashboard that uses custom visual. 

 

 

  • kehoz's avatar
    kehoz
    Frequent Visitor
    10 years ago
    This is still not working for me. Did the fix work for anyone else?
    • v-caliao-msft's avatar
      v-caliao-msft
      Microsoft Employee
      10 years ago

      Hi Kehoz,

       

      Now we can use the custom visuals on the services without any issue. In your scenario, whcih type of custom visual are you using?

      Please ensure that have download the custom visual form the link below.
      https://app.powerbi.com/visuals/

       

      Regards,

      Charlie Liao

      • trevb's avatar
        trevb
        Advocate II
        10 years ago

        I've gone to use my Web BI reports today and I have exactly this issue (Monday 23rd May) Desktop is working fine, online is just blank.

         

        Neither is showing the prompt to enable the custom visuals at any point.  Is this something caused by working to remove this restriction maybe?