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jameslo30's avatar
jameslo30
Advocate III
10 years ago
Solved

Custom Visuals not working?

Has anyone's custom visuals stopped working / not displaying properly today?
Need Help
  • jameslo30's avatar
    jameslo30
    10 years ago

    Update:

     

    I had to re-do all of my reports from scratch. Custom visuals now work.

     

    I tried to update the Custom Visuals via PowerBI Desktop with a newer version, but this did not resolve the issue. I had to create a blank report and start again.

     

    Ensure you download the latest version of your custom visual. 

gooranga1's avatar
gooranga1
Power Participant
10 years ago

Ours are also dead this morning on the day it was being demo'd to our board of directors!

 

We can't Pin Live Page either even if the page has no custom visuals. Pinning individual visualisations works okay though.

 

 

  • Anonymous's avatar
    Anonymous
    Not applicable
    10 years ago

    Hi,

     

    I'm facing the same issue as you all (custom visualization and live pages not working).

    As gooranga1, we were planning to demo a dashboard today ... bad customer feedback from the directors!

     

    Synoptic Panel seemed to work again though, but the other custom visualization are still not working.

    • maracles's avatar
      maracles
      Resolver II
      10 years ago

      I just wanted to chime in as I'm having exactly the same issue as of this morning.

      I hope whatever they're doing also allows custom visuals to be used in Content Packs!

      • cmn's avatar
        cmn
        Kudo Collector
        10 years ago

        Not working for us either.  Just get the grey Power BI logo.