Forum Discussion
Custom Visuals not working?
Update:
I had to re-do all of my reports from scratch. Custom visuals now work.
I tried to update the Custom Visuals via PowerBI Desktop with a newer version, but this did not resolve the issue. I had to create a blank report and start again.
Ensure you download the latest version of your custom visual.
Ah at least it isn't us then!!
We are also using the Cards by State, and also using the "Text Scroll" visual. Still not working today (08.04.16 @ 08:37)
The amount of problems with have with PowerBI is getting unreal. I am seriously concidering dropping it for something else. PowerBI in the cloud is just too unstable and unpredictable. Issues like this crop up and there are no details in the support section of this site indicating a problem / nor on the Office 365 Healthboard.
The visuals work fine in PowerBI Desktop. So I know they are working 100%. It's just the online view that's screwed.
I having the same issues works completely fine in Desktop but online Power BI it is not workign at all.
ceortega, jameslo30, Have a look at this thread - http://community.powerbi.com/t5/Developer/Custom-Visuals-Sandbox-is-coming-Here-s-what-you-need-to-know/td-p/20923/page/3.
They have rolled out sandboxing of custom visuals, which has caused this problem. Other than the forum post above, I haven't found any mention of this elsewhere, so it has been handled poorly. There is not enough information to work out how the custom visuals now need to be designed. I believe it is only impacting custom visuals developed & deployed outside of the offical gallery. Any visuals from the gallery are not being sandboxed, so they are not impacted. What they need to do is take one of the gallery visuals and show us step by step what needs to be done to fix it. If they want to start with the linear gauge, that would be great!
Jameslo30, I couldn't agree more about the problems lately. They are driving me insane.
The link you provided didn't work once I tried to click on it.
I am still having this issue and can't seem to find any information from Microsoft on how to update these custom visuals. Anyone else find anything new?
ceortega, sorry the link didn't work. Try this one:
Apparently MS are able to reproduce the problem and are working on a fix. No ETA yet.
