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bhalicki's avatar
bhalicki
Icon for Helper V rankHelper V
3 years ago

Cross-tenant workspace access

Hi all,

I am a consultant and my client has granted me access to their PowerBI workspace externally.  I sign-on using their domain and my credentials, then browse to their workspace directly using the URL.


Recently this has stopped working.  When I authenticate, I choose the domain and it asks for my credentials, then seems to go around in an endless loop, asking for multi-factor authentication each time. 

 

Is there a new way to access a guest or shared tenant workspace?

 

Thanks,

 

Ben.

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2 Replies

  • GilbertQ's avatar
    GilbertQ
    Icon for Super User rankSuper User
    3 years ago

    Hi bhalicki 

     

    I would chat to your client and ask them to check and make sure that there have not been any changes in their Power BI tenant?

  • bhalicki's avatar
    bhalicki
    Icon for Helper V rankHelper V
    3 years ago

    I'm not sure that's it.  The cross-tenant functionality seems to be very poorly implemented as it is, so my question was around is there a correct method to access a cross-tenant workspace?