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jmiridium's avatar
jmiridium
Icon for Helper IV rankHelper IV
9 years ago

Constant Refresh Errors That Need Addressing Immediately

Having multiple refresh errors. Need this addressed immediately:   Refresh failed because this dataset requires a gateway. Please select a gateway from dataset settings. Please try again later or ...
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jmiridium's avatar
jmiridium
Icon for Helper IV rankHelper IV
9 years ago

Both the personal gaeway and the on site is working. However they have different reasons they can't connect

v-yulgu-msft's avatar
v-yulgu-msft
Icon for Microsoft Employee rankMicrosoft Employee
9 years ago

Hi jmiridium,

 

In this dataset, did you connect to multiple data sources? If so, you should configure gateway for each data source.

 

Regards,
Yuliana Gu

  • jmiridium's avatar
    jmiridium
    Icon for Helper IV rankHelper IV
    9 years ago

    It's all from the same data source

    • v-yulgu-msft's avatar
      v-yulgu-msft
      Icon for Microsoft Employee rankMicrosoft Employee
      9 years ago

      Hi jmiridium,

       

      What is your data source?

       

      Please check the connection string you configured in .pbix file for dataset to make sure it is exactly the same as what you configured for gateway on service site.

       

      Best regards,
      Yuliana Gu