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jmiridium's avatar
jmiridium
Helper IV
9 years ago

Constant Refresh Errors That Need Addressing Immediately

Having multiple refresh errors. Need this addressed immediately:   Refresh failed because this dataset requires a gateway. Please select a gateway from dataset settings. Please try again later or ...
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v-yulgu-msft's avatar
v-yulgu-msft
Microsoft Employee
9 years ago

Hi jmiridium,

 

Please check whether the data source is connected to gateway successfully?

 

Also, in this dataset which is always prompting error message, does it contain multiple types of data source?

 

Regards,
Yuliana Gu

jmiridium's avatar
jmiridium
Helper IV
9 years ago

Both the personal gaeway and the on site is working. However they have different reasons they can't connect

  • v-yulgu-msft's avatar
    v-yulgu-msft
    Microsoft Employee
    9 years ago

    Hi jmiridium,

     

    In this dataset, did you connect to multiple data sources? If so, you should configure gateway for each data source.

     

    Regards,
    Yuliana Gu

    • jmiridium's avatar
      jmiridium
      Helper IV
      9 years ago

      It's all from the same data source

      • v-yulgu-msft's avatar
        v-yulgu-msft
        Microsoft Employee
        9 years ago

        Hi jmiridium,

         

        What is your data source?

         

        Please check the connection string you configured in .pbix file for dataset to make sure it is exactly the same as what you configured for gateway on service site.

         

        Best regards,
        Yuliana Gu