Forum Discussion

jmiridium's avatar
jmiridium
Helper IV
9 years ago

Constant Refresh Errors That Need Addressing Immediately

Having multiple refresh errors. Need this addressed immediately:   Refresh failed because this dataset requires a gateway. Please select a gateway from dataset settings. Please try again later or ...
Need Help
jmiridium's avatar
jmiridium
Helper IV
9 years ago

Gateway is installed and working on other data sources

v-yulgu-msft's avatar
v-yulgu-msft
Microsoft Employee
9 years ago

Hi jmiridium,

 

Please check whether the data source is connected to gateway successfully?

 

Also, in this dataset which is always prompting error message, does it contain multiple types of data source?

 

Regards,
Yuliana Gu

  • jmiridium's avatar
    jmiridium
    Helper IV
    9 years ago

    Both the personal gaeway and the on site is working. However they have different reasons they can't connect

    • v-yulgu-msft's avatar
      v-yulgu-msft
      Microsoft Employee
      9 years ago

      Hi jmiridium,

       

      In this dataset, did you connect to multiple data sources? If so, you should configure gateway for each data source.

       

      Regards,
      Yuliana Gu

      • jmiridium's avatar
        jmiridium
        Helper IV
        9 years ago

        It's all from the same data source