Forum Discussion

jmiridium's avatar
jmiridium
Helper IV
9 years ago

Constant Refresh Errors That Need Addressing Immediately

Having multiple refresh errors. Need this addressed immediately:   Refresh failed because this dataset requires a gateway. Please select a gateway from dataset settings. Please try again later or ...
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v-yulgu-msft's avatar
v-yulgu-msft
Microsoft Employee
9 years ago

Hi jmiridium,

 

What was the data source your dataset connected to? Were you refreshing dataset manually or setting schedule refresh?

 

As is pointed by error message, you should configure a matched gateway for corresponding data source so that schedule refresh can be applied to dataset. Please check the gateway settings:

 

If you havn't installed a gateway on your machine, you can click the arrow down on the top right of ribbon on service site to download a gateway. 

 

Reference: Getting started with Power BI Gateways

 

Best regards,
Yuliana Gu

  • jmiridium's avatar
    jmiridium
    Helper IV
    9 years ago

    Gateway is installed and working on other data sources

    • v-yulgu-msft's avatar
      v-yulgu-msft
      Microsoft Employee
      9 years ago

      Hi jmiridium,

       

      Please check whether the data source is connected to gateway successfully?

       

      Also, in this dataset which is always prompting error message, does it contain multiple types of data source?

       

      Regards,
      Yuliana Gu

      • jmiridium's avatar
        jmiridium
        Helper IV
        9 years ago

        Both the personal gaeway and the on site is working. However they have different reasons they can't connect